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Aging Drivers, Vehicles Threaten Service Profits  Apr 16th, 2012 


New research indicates that aftermarket service chains are nabbing the largest share of service business, and an aging fleet and customer base continue to threaten dealership service profits. 
 
 
Contractually Obligated  Apr 16th, 2012 


Bending the rules in the name of customer satisfaction isn’t a viable defense in court. The magazine’s newest compliance expert explains how even a slight adjustment can have serious consequences. 
 
 
We Hear: Porsche’s Future Includes Ferrari 458 Fighter, Smaller Sedan  Apr 16th, 2012 
Porsche’s been hard at work fleshing out its future lineup, and our friends at Automobile recently got an inside look at the Stuttgart-based automaker’s upcoming models. With a limited-production hybrid halo car, a less-expensive but no less extreme flat-six-powered Ferrari fighter, and smaller versions of the Cayenne SUV and Panamera sedan on the way, we’ll [...] 
 
 
2013 Scion FR-S Performance Parts Coming Soon, Includes Five Axis Body Kit  Apr 16th, 2012 
Toyota already revealed what hop-ups it plans on offering for the GT-86 in Japan, but as the 2013 Scion FR-S inches closer and closer to dealerships, we’re starting to learn more about what performance accessories we can expect to see from Scion’s North American dealer base. The first accessory to break cover is a new [...] 
 
 
Top 10 comfortable cars under $30,000  Apr 16th, 2012 
(KNBC) -- A hard day's work at Kelley Blue Book meant hopping into comfortable cars to find the top 10 cushy rides under $30,000. "It's an area that is kind of ...  
 
 
2013 Audi Q5 Hybrid Coming to U.S.  Apr 16th, 2012 
Audi confirmed with us that the 2013 Audi Q5 Hybrid -- first shown at the 2011 Frankfurt Motor Show and already on sale in Europe -- will head to our shores soon, according to an Audi spokesperson. ...  
 
 
Eddie Cibrian, Brody Jenner Crash At Toyota Pro/Celebrity Race  Apr 16th, 2012 
Talk about a close call. Eddie Cibrian and Brody Jenner were just a couple of the celebs on hand for Toyota's Pro/Celebrity Race in Long Beach, Calif., Saturday, but the duo caused a bit of ...  
 
 
Chris Evans named chairman emeritus on CREF board  Apr 16th, 2012 
State Farm Insurance Companies , to chairman emeritus on the board of trustees in recognition and appreciation of his service to the ...  
 
 
Beck/Arnley's timing kits and repair components help save valuable time and money  Apr 16th, 2012 
Technicians know that installing timing components is not a cheap, fast or easy task. Having all of the correct components at hand for a timely repair is essential. That’s ...  
 
 
NSF certifies first steel fender under its parts program  Apr 16th, 2012 
NSF International, an independent testing and certification organization with more than 20 years of automotive experience, certified its first steel fender under the NSF Automotive Collision ...  
 
 
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