| Who’s On Third? |
Dec 18th, 2014 |
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His Madness reveals his approach to handling a customer and his or her trusted advisor. He also reveals the response he uses when the advisor objects to his vehicle service contract.
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| Haters Will Hate |
Dec 18th, 2014 |
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Da Man doesn’t believe customer satisfaction drives repeat business, but he does believe it drives a dealership’s ability to capture today’s Internet shopper.
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| Don’t Underestimate the CFPB |
Dec 18th, 2014 |
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The editor reports on a new study that slams the CFPB’s examination of dealer participation, but he wonders if it will do much to slow the bureau down.
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| A1 Software Announces Mobile-Focused Sales Platform |
Dec 18th, 2014 |
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A1 Software Group has announced its new dealership sales solution, Selly, a mobile focused, lightweight platform for automotive sales. Selly is designed for small- to medium-sized dealerships and was initially distributed as a mobile app.
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| Debt Levels Will Continue to Rise, TransUnion Reports |
Dec 18th, 2014 |
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TransUnion’s annual auto loan forecast calls for auto loan debt to rise to $18,244 by the end of 2015. This would mark 19 consecutive quarters of increases since the first quarter of 2011.
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| J.D. Power Projects Highest December SAAR in Eight Years |
Dec 18th, 2014 |
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New-vehicle retail sales in December are expected to reach a SAAR of 14.2 million units, the highest level since 2006.
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| Legal Expert Rings in the Holidays With ‘12 Days of Dealership Compliance’ |
Dec 18th, 2014 |
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AutoStar Solutions’ Steve Levine shares a dozen simple ways dealers can guard their businesses from the government Grinch.
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| Spiffit Announces Certified Integration With Dealertrack |
Dec 18th, 2014 |
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Dealertrack users can now easily implement and manage Spiff programs using Spiffit’s application through the software provider's DMS.
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| Dealertrack to Acquire DMS Provider incadea plc |
Dec 18th, 2014 |
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Dealertrack is expected to pay $190.3 million for incadea plc, a DMS provider that has more than 75,000 worldwide end users in nearly 3,500 dealerships.
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| Lamborghini Miura Driven: Bold, Individualistic, and Unconventional [C/D Archives] |
Dec 18th, 2014 |
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We don’t know what’s going to happen when Dr. William Haddon and his auto “safety” experts come face to face with the Lamborghini Miura. For starters, “Miura” is a breed of Spanish fighting bull, and the wild Miura, with its 430-horsepower, V-12 engine mounted transversely in the rear, is so bold, individualistic and unconventional that […]
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